Healthtech pilot scorecard
Blank worksheet, HIPAA/BAA/security parallel-path checklist, filled fictional example, and AI prompt for scoring a healthtech / digital health pilot toward MSA or PO.
Blank worksheet
Update weekly. Bring this to midpoint and to the commercial ask. Bound scope to one site / one specialty / one workflow unless the agreement says otherwise.
| Criterion | Baseline | Target | Current | Status | Owner |
|---|---|---|---|---|---|
| 1. ___ | ___ | ___ | ___ | [ ] G [ ] A [ ] R | ___ |
| 2. ___ | ___ | ___ | ___ | [ ] G [ ] A [ ] R | ___ |
| 3. ___ | ___ | ___ | ___ | [ ] G [ ] A [ ] R | ___ |
| 4. ___ (optional) | ___ | ___ | ___ | [ ] G [ ] A [ ] R | ___ |
| 5. ___ (optional) | ___ | ___ | ___ | [ ] G [ ] A [ ] R | ___ |
HIPAA / BAA / security parallel-path checklist
Start these in week one of serious interest, often before or alongside clinical proof instead of after "liked it." Track them as first-class workstreams beside product proof.
| Workstream | Status | Blocker | Owner | Due |
|---|---|---|---|---|
| BAA / BA agreement | [ ] Not started [ ] In flight [ ] Cleared | ___ | ___ | ___ |
| HIPAA / privacy questionnaire | [ ] Not started [ ] In flight [ ] Cleared | ___ | ___ | ___ |
| SOC2 / HITRUST / security packet | [ ] Not started [ ] In flight [ ] Cleared | ___ | ___ | ___ |
| Vendor-risk / InfoSec review | [ ] Not started [ ] In flight [ ] Cleared | ___ | ___ | ___ |
| EHR / integration / FHIR / SSO | [ ] Not started [ ] In flight [ ] Cleared | ___ | ___ | ___ |
| Pen-test / security review | [ ] Not started [ ] In flight [ ] Cleared | ___ | ___ | ___ |
| IRB / research path (if applicable) | [ ] N/A [ ] Not started [ ] In flight [ ] Cleared | ___ | ___ | ___ |
| MSA / GPO / insurance / order-form path | [ ] Not started [ ] In flight [ ] Cleared | ___ | ___ | ___ |
Working steps
Paste written success criteria into the scorecard before kickoff: turnaround time, read rates, documentation time, denial rate, throughput. No soft "clinicians liked it" or NPS-only lines.
Score green / amber / red every week with evidence links compliance or finance could re-read.
Run the HIPAA / BAA / security parallel-path checklist every week with named owners. Teams that find BAA or interface gaps in the final week miss the EHR go-live or quality deadline.
At midpoint, narrow to one site / specialty if amber, and don't add service lines without saying so. Keep design-partner / IRB work on a separate clock if it exists.
In the final week, ask for the PO or MSA schedule; if budget wobbles, cut sites or specialties, not list price.
Filled example (fictional: ambulatory documentation)
Teaching example only. Pattern-check your deal; do not cite these numbers as a real case study.
| Criterion | Baseline | Target | Current (wk 7) | Status | Owner |
|---|---|---|---|---|---|
| Median documentation time (specialty) | 18 m | ≤10 m | 9.5 m | Green | Ruiz / you |
| Note completeness / QM pass rate | 81% | ≥92% | 94% | Green | Ruiz |
| BAA + security questionnaire cleared | Not started | Cleared before ask | Cleared wk 6 | Green | InfoSec + you |
| Epic interface / SSO | Pending | Live before midpoint | Live wk 3 | Green | IT |
| Pen-test scheduled | None | Complete or waived | Report in review | Amber | Vendor risk |
AI prompt
Paste into ChatGPT or Claude. Replace bracketed placeholders with your deal facts.
You are helping a healthtech / digital health founder run a paid pilot that must convert to a PO or MSA schedule with a provider, payer, or life-sciences buyer. Company / product: [YOUR COMPANY + PRODUCT] Buyer account: [HEALTH SYSTEM / SPECIALTY GROUP / PAYER / LIFE SCIENCES + SEGMENT] Scope in pilot: [ONE SITE / ONE SPECIALTY / ONE WORKFLOW] Pilot window: [START] to [END] Target phase-two ACV / MSA intent: [AMOUNT] Clinical champion: [NAME / TITLE, e.g. CMO / CMIO / specialty lead] Economic buyer: [NAME / TITLE, e.g. CFO / COO / CIO] IT / InfoSec / EHR contact: [NAME / STATUS] Privacy / compliance / BAA: [NAME / STATUS] IRB / research path (if any): [N/A / SEPARATE CLOCK / STATUS] Compelling event: [EHR MODULE GO-LIVE / QUALITY MEASURE DEADLINE / STAFFING CRISIS / PRIOR-AUTH BURDEN / SITE EXPANSION / OTHER] Produce: 1) A markdown scorecard table with columns: Criterion | Baseline | Target | Current | Status (green/amber/red) | Evidence | Owner Include 3-5 underwritable criteria (turnaround time, read rates, documentation time, denial rate, throughput, prior-auth cycle time). No soft "clinicians liked it" or NPS-only lines. 2) A second table: Stakeholder | Role | Attitude | Next action this week (Roles: clinical champion, EB, IT/InfoSec/EHR, privacy/compliance, procurement, end users) 3) A third table for the HIPAA/BAA/security parallel path: Workstream | Status | Blocker | Owner | Due (Include BAA, HIPAA/privacy questionnaire, SOC2/HITRUST, vendor risk, EHR/integration/SSO, pen-test, IRB if applicable, MSA/order form) 4) End with 5 bullets: biggest risk, whether to ask for PO/MSA this week, scope-cut options (one site / one specialty; no discount), one quick-win memo angle for EB + clinical sponsor, one thing to stop doing. Rules: - Invent no fake metrics; use ___ when unknown. - Every status needs a next action. - Prefer reduce sites / specialties / workflow over discounting list price. - Clinical champion is not the economic buyer. - Design partner / IRB / co-development is not a paid customer pilot. Keep the clocks separate. - HIPAA / BAA / security often start before or alongside the pilot instead of after "liked it."
Continue the journey
- TemplatesWorking templates for buying committee, success criteria, agreement, kickoff, midpoint, stall diagnostic, and ROI.
- Healthtech / digital health pilotsHow healthtech and clinical workflow software teams convert paid pilots with providers, payers, and life sciences into production contracts.
- Success criteria builderDraft three to five measurable pilot success criteria.
- Security and procurement in parallelStart security and procurement in week one.
- Midpoint reviewHold a formal midpoint against written criteria.